×

Vi använder kakor för att göra LingQ bättre. Genom att besöka sajten, godkänner du vår cookie-policy.

image

Japan Observations, Customer Service in Japan

The customer service here puts Vancouver to shame. At a normal coffee shop here, you get service reserved for the best restaurants in Vancouver. However I really feel uncomfortable with the shouted "Welcome" and "Come again" when you go into a store. When my wife went to have her hair done, anytime a customer entered or left the store every employee in the store started chanting a 10 second long welcome or parting message in unison. This became problematic because I had to return to the salon several times to get directions to a coffee shop where I was supposed to wait for her. Each time I prompted this chanting welcome... then parting. After the second time I returned there was some confusion amongst the staff as to whether I should get the welcome or not. I felt bad for causing so much trouble. Then when I finally found the coffee shop, I entered, hearing another "Welcome!" greeting. Only then did I realise that I had no Japanese Yen on me, so back to hair salon yet again to get money from my wife, then back to the coffee shop. I think people were getting really tired of me by then.

Learn languages from TV shows, movies, news, articles and more! Try LingQ for FREE

The customer service here puts Vancouver to shame. At a normal coffee shop here, you get service reserved for the best restaurants in Vancouver. However I really feel uncomfortable with the shouted "Welcome" and "Come again" when you go into a store. When my wife went to have her hair done, anytime a customer entered or left the store every employee in the store started chanting a 10 second long welcome or parting message in unison. This became problematic because I had to return to the salon several times to get directions to a coffee shop where I was supposed to wait for her. Each time I prompted this chanting welcome... then parting. After the second time I returned there was some confusion amongst the staff as to whether I should get the welcome or not. I felt bad for causing so much trouble. Then when I finally found the coffee shop, I entered, hearing another "Welcome!" greeting. Only then did I realise that I had no Japanese Yen on me, so back to hair salon yet again to get money from my wife, then back to the coffee shop. I think people were getting really tired of me by then.